Contact information

Contact Us

If you have questions regarding our recommended age groups, non-toxic material safety certifications, wooden toy care, silicone sterilization guidelines, order status, shipping, or returns, our customer concierge team is ready to assist. We respond to all inquiries within 24 to 48 business hours.

Store Name: Mint Cub
Website: mintcub.sbs
Email: support@mintcub.sbs
Phone: +61 413 180 132
Business Address: 30 Meta Street, Mooloolaba QLD 4557, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to early childhood hygiene regulations, sterile inventory handling protocols, and dedicated warehouse receiving procedures, please do not dispatch returned toys, baby sets, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.